Conditions Of Sale

Product Availability and Quantity-

All orders placed through the Sales Channels are subject to product availability and acceptance of such orders by us. Your purchase is not complete until you receive confirmation from us by email or otherwise. Additionally, certain products shown may not be available for sale and delivery in some states. For information about the order process, please contact us over email via Info@merdiamonds.com 

Quantity limits may apply in relation to orders for certain products. We reserve the right to refuse at any time and without prior notice, each piece is unique and one of a kind.


Taxes and Shipping Costs-

All prices shown or quoted by the applicable Sales Channels are in Euros unless otherwise stated and exclude sales tax, and other taxes unless otherwise stated. 

Shipping and handling costs will only be added to the product price after you have chosen your delivery options and will be summarized before you are asked to confirm and place your order. Shipping costs will vary based on the location to which products are being delivered. 

We take reasonable care that the prices of products and delivery costs are correct when the relevant information is communicated to you via the Sales Channels. However, it is possible that, despite our reasonable efforts, some of the products offered or shipping and handling costs may be incorrectly priced and/or applicable laws have changed that may impact taxes associated with your order. If any of the products or any delivery costs are incorrectly priced and/or a different tax applies, we will contact you as soon as possible to reconfirm the order and new amounts. If we are unable to contact you using the contact details you have provided during the order process, we will cancel the order and notify you in writing. If we mistakenly accept and process your order where a pricing or delivery cost error occurs, we may cancel the order and refund you any sums you have paid.

The process of working with us

Design & Creation

Every piece we create is a custom design tailored to your unique vision, sketched by our graphic designer, crafted with only the finest materials, including natural diamonds, pure gold, and ethically sourced natural gemstones.

Quality Matters

We are committed to meticulous quality and professional excellence, ensuring that every piece we produce is not just beautiful but also a testament to our expertise. Our diamonds can be certified by GIA and IGL to ensure its authenticity and quality.

Personal Branding

After receiving the first piece, it's creator's time to do what you do best, content creation. From there, we will create a landing page or a collection on our website; personalised just for you.

Collection page example

Delivery To Customers

We take care of all logistics for you, including delivery; we use express UPS delivery worldwide; each piece is insured during delivery.

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